The answer to yours may be below! Take a look, and if you don't get your answer, call Customer Service toll-free at 1-800-966-2563.
How long have you been in business?
Since 1981, over 40+ years.
What makes you different from your competitors?
We are a small family owned business deeply committed to providing consumers with exemplary customer service and premium aloe vera products.
All of us take great pride in our work. It’s a JOY to have our customers tell us almost daily that they have used some of the items for 40 years and know it contributes to their long lives; many tell us they would be lost without our products.
From where do you operate?
Miracle of Aloe operates and ships all products from our facility in Fort Worth, Texas. All our UltraAloe aloe vera products are made right here in the USA with responsibly sourced organic aloe vera gel.
What are your business hours?
We’re open from 8 am to 5pm Central Time, Monday through Friday. Closed on most major holidays. Orders can be placed online 24/7 and are usually processed in one business day.
What is UtraAloe® aloe vera gel?
UltraAloe gel is made from organically grown mature aloe vera leaves harvested at peak potency and processed using a special method that enhances the natural healing and restorative properties of raw aloe vera gel. Compared to conventional gel, our UltraAloe contains higher levels of bioactive polysaccharides considered to be very beneficial for human cellular health. Further, our UltraAloe is specially filtered during our cold-extraction process to decrease undesirable aloin content to less than 1 part per million (ppm) of aloin exceeding the industry standard of 10 ppm.
What exactly is meant by percentage of Aloe vera?
The percentage of UltraAloe aloe vera gel on the label refers to the amount of gel in the product by volume. For example, if the product shows 60% UltraAloe, that means that 60% of the product is pure UltraAloe aloe vera gel.
Are your products safe to use while pregnant?
All our products are considered generally safe and effective for all users, however, if you are pregnant or nursing, you should consult with a doctor prior to using any new product. Also, if you have particular medical issues it is always best to ask your doctor before starting anything new.
Are your products tested on animals?
We are cruelty free.
Are Miracle of Aloe products available in stores?
Yes, many of our products are available from retailers such as Walmart, Walgreens, Ace Hardware and many others. For the most complete selection of Miracle of Aloe products, miracleofaloe.com is your best source.
Loyalty & Discounts
Do you offer loyalty points?
Yes we have an Aloe Points Rewards Program! Click here for more information and start collecting points!
What about coupon codes for discounts?
Yes! Get on our VIP list now! Click here.
How long does it take you to process an order before it is dispatched?
All orders are shipped within 2 business days of receipt. Please allow 7 to 10 business days for your order to reach you. If you would like faster delivery, please call Customer Service toll-free at 1-800-966-2563.
Will I get a tracking number?
Yes, we suggest that you create an account during checkout, then you will have a dashboard with access to all of your orders and customer information.
What payment methods do you accept?
Visa, MC, Amex, Discover, Paypal, Gpay, Amazon Pay, Buy with Prime
Why is my credit card being declined?
Make sure that your name and address match with the card that you are using. Check your CVV code. Also, sometimes banks are picky about online payment. If you have any issues, feel free to call and place your order during business hours.
Do you accept returns/exchanges?
Your Satisfaction is 100% Guaranteed......Or We'll Refund Your Money.
If so, how long do customers have to contact you?
Please contact us within 90 days of purchase and we’ll promptly refund your money, or exchange it for another product...no questions, no quibbles. That's a promise.
Is shipping Free?
We offer Free Shipping on all orders over $49.99 and a flat $3.99 Standard on all orders shipping to the contiguous U.S.A.*
Where are your packages shipped from?
All our items are shipped from our facilities in Fort Worth, Texas.